Purpose This study aims to explore the key drivers contributing to supply chain resilience, with specific attention on agility, absorptive capacity and ambidexterity. It focuses on the roles of supply chain absorptive capacity (SCAC), supply chain ambidexterity (SCAB), supply chain agility (SCAG) and supply chain flexibility (SCF) in enhancing supply chain resilience (SCR). Design/methodology/approach A survey based on a questionnaire with established scales for SCAC, SCAB, SCAG, SCF and SCR was conducted among professionals in various industries within India, receiving 356 responses. Structural equation modeling is used to test the hypothesis. Findings The study reveals significant relationships between SCAC, SCAB, SCAG and SCR. SCAC and SCAB are positively correlated with SCAG, which in turn positively influences SCR. Further, SCF directly influences SCR and moderates the relationships between SCAC/SCAB and SCAG, enhancing the agility and resilience of the supply chain. These findings underline the importance of integrating knowledge management, adaptability and flexibility in supply chain strategies to cope with the dynamic business environment. Originality/value The uniqueness of this study lies in its integrated investigation of absorptive capacity, ambidexterity, agility and supply chain flexibility, with a specific focus on the moderating role of flexibility. This research is unique in demonstrating how these dynamic capabilities transform disruptions into innovative and growth opportunities for supply chain management.
Singh et al. (2024) studied this question.