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June 29, 2024Journal of Global Innovations in Agricultural Sciences1 citationsOpen Access

Impactful Contributions: Sharia Banks in Advancing Agricultural and Agribusiness Development, Empowering MSMEs and Enhancing Human Resources Management

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MRMuljibir RahmanAPAlida PalilatiSSSamdin Samdin

Key Points

  • Islamic banks significantly enhance agricultural and MSME development, revealing their impactful contributions.
  • Intention and awareness in Sharia banking are notably influenced by religiosity and product knowledge, strengthening customer relations.
  • Systematic review identifies relevant insights across 64 journals focusing on sharia banking and human resource development aspects, outlining actionable pathways for improvement in services offered by these banks through quality management techniques.   Sharia banks must evolve in service innovation to meet the changing needs of their customers, especially in the agricultural sector.

Abstract

The development of Islamic economics and Sharia banking has a long history, with many believing its origins trace back to the time of the Prophet Muhammad. Sharia banks now play a role in financing the agricultural industry for micro, small, and medium enterprises in countries with the largest Muslim populations and are agriculture-based. At the same time, there are challenges in terms of improving management in the human resources aspect. For example, intention and awareness are two things that have been revealed by many previous studies in maximizing market and customer control, especially in Sharia banking. Intention and awareness were reportedly influenced by religiosity, product knowledge, and word of mouth. This research tries to review how Islamic banks operate; their role in agriculture and agribusiness; and their role in developing MSMEs. Finally, examining the relationship between intention and awareness is reported to be influenced by religiosity, product knowledge, and word of mouth in Islamic banking. Using a systematic review approach based on secondary data in the form of reputable international journals registered in international databases. There are 15 journals related to the development of Islamic economics and the role of Sharia financial financing. The role of Islamic banks in the development of agriculture and agribusiness is 36 journals. The role of Islamic banks in developing MSMEs is 46 journals. There are 64 journals covering the topic of Sharia banking human resource development. The results of the analysis found new information in terms of theoretical and practical development, that Islamic banks have proven to play a role in the development of agriculture and MSMEs, but there are still weaknesses in terms of service innovation. Then, in terms of human resources for Sharia banking services, it focuses on Total Quality Management, that Sharia banks must improve human resource capabilities in service with the main topic of analysis "the influence of religiosity, product knowledge and word of mouth in forming the intentions and awareness of sharia bank customers".

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Cite This Study

Rahman et al. (2024) studied this question.

synapsesocial.com/papers/68e62acbb6db6435875bd497https://doi.org/10.22194/jgias/24.1328
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