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This paper examines E-Governance and how it has reinvigorates employee service delivery in Nnamdi Azikiwe University, Awka, The specific objectives of the study includes; to examine the extent to which knowledge of ICT and its usage affect service delivery; to determine if the availability of modern ICT gadgets enhances service delivery and to examine the extent to which epileptic power supply affects the implementation of better service delivery in the University. Three research questions guided the study which was used to formulate the hypotheses. The Population of the study was 6,350 which comprises of teaching and non-teaching staff of the University while Taro Yamane formula was used to draw a sample size of 376. However, 350 of the distributed questionnaire were retrieved which was used for the analysis. Simple percentage was used in analyzing the data. The study revealed that during the period under study, the University recorded tremendous heights in the use of electronic governance such as Staff annual appraisal; Staff daily clock in attendance; online checking of mails; Digital payment of students’ school fees; Online checking of semester results by students; Online application and defense of postgraduate thesis and dissertation to mention but a few. It was therefore recommended that the Universityshould consolidate on the achievements already recorded.
Onyezere et al. (2024) studied this question.