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As a core component of e-commerce platforms, the efficiency and innovation ability of the logistics system is crucial to the enterprise's success. With the rapid development of e-commerce and the intensified competition in the global market, digital transformation, as a major trend in the current business environment, provides opportunities for the optimization and innovation of logistics systems. However, the digital transformation of small and medium-sized enterprises (SMEs) is still in the exploratory stage, and the transformation is difficult. Based on the case study method, this paper aims to study the technical achievements of JD Logistics in terms of digital transformation. It connects with the current situation of digital transformation of small and medium-sized enterprises to explore how the digital innovation of JD Logistics is inspiring to small and medium-sized enterprises. Through literature analysis and data integration, the successful experience of JD Logistics' digital transformation concepts and automation technology can be used in the development of warehousing and logistics technology for small and medium-sized enterprises., The successful experience helps small and medium-sized enterprises to solve the technological constraints in warehousing and leads to the development of the economy.
Shuyuan Li (2024) studied this question.