Communication Competence of Medical Workers: Review

Soft skills, represented by the communicative (and not only) competence of a doctor, guarantee productive interaction, which will satisfy both parties in the provision of medical services: both the doctor and the patient. Recently, significant attention has been given to the issues of developing communicative competence in doctors, their positive mode of communication, and conflict-free interaction. To form an understanding of communicative competence and the positive communicative mode of a doctor, we have analyzed some sources. The topic is widely researched by scholars. In particular, Abdryakhimova T. and others1 have thoroughly investigated the peculiarities of medical communication and in their work provide recommendations for improving communicative skills, especially in the context of doctor-patient and colleague interactions. The research by I. Humenna 2 focuses on the peculiarities of preparing future doctors for professional communication, where the author emphasizes the importance of this aspect in medical education. Her recommendations can help educational institutions optimize their training programs for the effective preparation of medical personnel, with the aim of improving doctors' communicative competence. In his work, H.H. Ryb examines the essence of the concept of professional communication for future middle-tier medical workers2. The provided analysis aids in understanding the specifics of communication in the medical environment and can contribute to the development of more effective training methods. The research by S.D. Poplavska is dedicated to the formation of readiness among medical college students for communicative interaction in professional activities4. Here, we observe a focus on the preparation of middle medical personnel and their communicative abilities, as well as the importance of developing a positive attitude towards communication in them. This allows us to understand how early engagement in communication practice can affect the professional competence of future medical professionals.