Leadership dashboards are valuable instruments for leaders' decision-making, converting complicated streams of data into actionable information to drive performance. These tools are increasingly utilized to solve simple business issues such as strategic misalignment, operational inefficiencies, and sluggish decision-making, offering minimal competitive advantage. A systematic approach is developed through gathering stakeholder requirements, validating a proof of concept, fitness for finance, and development using an agile process. Quality assurance processes, including tests and user acceptance of the dashboard, are conducted prior to deployment to ensure reliability and rigorous adoption. Production deployment requires consideration of data refreshing frequency, safe access, and backup to increase operational continuity. Governance post-deployment includes metric ownership, a monitoring process of performance, and a process for ongoing improvement to create sustained value. Development, including construction of the dashboard, is collaborative across functional teams through the roles of scrum masters, owners of the product, business analyst, and the owner of the dashboard. Ultimately, the delivered dashboard provides real-time knowledge and information to increase decision-making speed, improve risk management, and align organizational effort to strategic intent. Regardless of the delivery speed, data quality and system maintenance must continually remain as formal commitments to effective use.
Penta Rao Marapatla (2025) studied this question.