Nurses’ Work Satisfaction With Electronic Medical Record Use and Associated Facilitators and Barriers in Palestine

Background Electronic Medical Records (EMRs) have become essential tools in modern healthcare, enhancing efficiency, safety, and quality of care. However, multiple factors influence nurses’ satisfaction with EMR use. Aim To assess nurses’ work satisfaction with EMR use and identify associated facilitators and barriers among nurses in Palestinian governmental hospitals. Methods A cross-sectional quantitative design was employed. A convenience sample of 190 nurses from medical and surgical wards was recruited. Data were collected using a self-administered questionnaire covering demographics, work environment variables, and an adapted version of the Nursing Work Satisfaction Questionnaire (NWSQ). Sample size was determined using G*Power software. Data were analyzed using SPSS. Results Among 190 nurses, 51.1% were aged 20–30 years, with nearly equal gender distribution. Most (63.1%) had received EMR training, and 53.2% perceived the system as user-friendly. 52.1% were satisfied with their work using EMRs. Regression analysis demonstrated that ease of system use (β = 0.274, p < .001), EMR training (β = 0.230, p = .020), technical support satisfaction (β = 0.148, p = .012), and age (β = 0.194, p = .045) remained significant predictors of nurses’ work satisfaction after adjustment. The regression model explained 23.4% of the variance in work satisfaction ( R 2 = .234). Conclusion Nurses in Palestinian governmental hospitals reported moderate satisfaction with EMR use. Factors such as training, system usability, technical support, and age significantly contributed to satisfaction. Strengthening these areas may enhance the integration and effectiveness of EMRs in nursing practice.