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February 5, 20260 citations

Unlocking Electronic Medical Record Success: Readiness Assessment with the DOQ-IT Method

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MSMaya Weka SantiDTDesta Nely Erlyaf TikaRWRossalina Adi Wijayanti

Key Points

  • This study assesses the readiness of a regional hospital to implement electronic medical records (EMR) using the DOQ-IT method.
  • Conducted a readiness assessment using the DOQ-IT method.
  • Involved 40 respondents at RSUD Genteng Banyuwangi.
  • Evaluated information technology infrastructure, leadership and governance, and human resources.
  • The hospital's IT infrastructure, leadership, and human resources are ready for EMR implementation.
  • Organizational work culture is not ready, assessed at Level II for overall readiness.
  • Obstacles identified include lack of SOPs, limited computer skills, and inadequate training.

Abstract

The Regional General Hospital Genteng Banyuwangi continued to use paper-based medical records, resulting in a 44.33% delay in the return of inpatient medical records during the fourth quarter of 2023. This study aims to assess the hospital's readiness to implement Electronic Medical Record (EMR) using the Doctor’s Office Quality Information Technology (DOQ-IT) method. A total of 40 respondents participated in this study at RSUD Genteng Banyuwangi, which used the DOQ-IT method to measure readiness for EMR implementation. The assessment found that the hospital’s information technology infrastructure, leadership and governance, and human resources were all ready for implementation. However, the organizational work culture was not yet ready. Overall, the readiness level for implementing electronic medical records is at Level II, indicating that the hospital is ready for EMR implementation. The lack of Standard Operating Procedures (SOPs), limited computer skills, insufficient computer availability, and inadequate vendor and hospital training were identified as obstacles to EMR adoption. It was therefore essential to create SOPs, expand computer availability, and conduct regular training sessions to overcome these issues.

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Cite This Study

Santi et al. (2025) studied this question.

synapsesocial.com/papers/698433e9f1d9ada3c1fb165dhttps://doi.org/10.1051/bioconf/202519300028/pdf
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