The IT industry is characterized by an accelerated pace of technological innovation and a high degree of uncertainty, which requires employees not only to master technical skills, but also to develop transversal skills that support their performance and adaptability. This paper investigates the impact of transversal skills – such as critical thinking, communication, problem-solving skills, teamwork and lifelong learning – on professional effectiveness and adaptation to change among IT specialists. The analysis is based on a systematic review of the literature and on modeling the relationships between non-technical skills and individual performance indicators. The results highlight that these skills significantly contribute to improving employees’ ability to quickly integrate new technologies, manage complex projects and collaborate effectively in multidisciplinary teams.
Radulescu et al. (2025) studied this question.