Millions of working professionals in India are geographically separated from their families in rural towns and villages. This paper conceptualises a Community Care Platform (CCP) — a hyperlocal service ecosystem where government-endorsed local helpers, registered merchants, and local transport providers serve the everyday needs of families whose working members live far away. The platform proposes a batched scheduling model to reduce costs, a government affiliation model to establish trust, and a digital payment bridge between remote workers and their families. This concept paper presents the problem context, solution architecture, stakeholder ecosystem, business model, implementation challenges, and phased rollout strategy.Dedicated to the memory of Renuka Gunji — a mother whose love inspired this work.
Gunji et al. (2026) studied this question.