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February 28, 2026JAMA Ophthalmology1 citationsOpen Access

Effect of the Support, Educate, Empower Personalized Glaucoma Coaching Program on Medication Adherence

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PNPaula Anne Newman-CaseyUniversity of MichiganLNLeslie M. NiziolMLMing-Chen LuUniversity of Michigan

Key Points

  • This research aims to compare the effectiveness of the Support, Educate, Empower intervention against standard education in enhancing medication adherence among glaucoma patients.
  • Conducted a parallel, nonmasked, 1:1 randomized clinical trial.
  • Participants included adults with glaucoma and self-reported adherence of 85% or lower.
  • Intervention involved a 6-month health coaching program with in-person and phone sessions.
  • Medication adherence was electronically monitored and calculated as the percentage of doses taken on time.
  • SEE intervention group showed a significant increase in medication adherence (mean 77.6%) compared to control (mean 58.0%).
  • 54.9% of SEE participants achieved 80% or greater adherence compared to 23.7% in the control group.
  • The intervention also led to a reduction in glaucoma-related distress, with adjusted changes indicating improvement.

Abstract

Importance Medication nonadherence contributes to vision loss from glaucoma, a leading cause of irreversible blindness in the US. Intervention to improve adherence can benefit health outcomes and quality of life, while reducing health system and public health burden. Objective To compare the Support, Educate, Empower (SEE) intervention with standard written education on glaucoma medication adherence. Design, Setting, and Participants The SEE study was a parallel, nonmasked, 1:1 randomized clinical trial testing intervention superiority. Participants were recruited from the University of Michigan (UM) and Henry Ford Health System (HFHS) between April 27, 2021, and December 18, 2023. Adults with glaucoma taking 1 or more ocular hypotensive eye drop medications who self-reported adherence of 85% or lower were eligible. Intervention The SEE intervention is a 6-month motivational interviewing-based glaucoma health coaching program administered by a nonphysician counselor, including 3 in-person sessions, 4 between-visit phone calls, personalized multimedia glaucoma education, and automated medication reminders. The control consisted of usual care and 3 mailings of standard written glaucoma education. Main Outcomes and Measures Medication adherence (primary outcome) was electronically monitored (AdhereTech) and calculated as the percentage of doses taken on time divided by those prescribed over the 6-month study period. Change in glaucoma-related distress (secondary outcome) was also investigated. Results Of 236 participants enrolled (108 in UM and 128 in HFHS), 235 (mean SD age, 67.3 10.9 years; 124 53% female) were randomized to the SEE intervention (n = 117) or control (n = 118). Participant characteristics were balanced between groups. Mean (SD) self-reported adherence was 63.9% (17.9%). Medication adherence was significantly better in the SEE intervention group compared with that among control participants (mean SD, 77.6% 19.7%; n = 113 vs 58.0% 25.2%; n = 114; difference, 19.7%; 95% CI, 13.7 to 25.6; P lt; .001), and more achieved 80% or greater adherence (62 of 113 54.9% vs 27 of 114 23.7%; P lt; .001). The difference in change in glaucoma-related distress between intervention and control was −0.3 (95% CI, −0.5 to −0.1) after adjusting for baseline distress. Conclusions and Relevance The SEE glaucoma coaching program improved glaucoma medication adherence and reduced glaucoma-related distress compared with standard written education. The SEE program represents an evidence-based method to improve medication adherence necessary to improve glaucoma outcomes. Trial Registration ClinicalTrials.gov Identifier: NCT04735653

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Cite This Study

Newman-Casey et al. (2026) studied this question.

synapsesocial.com/papers/69a287460a974eb0d3c02dd9https://doi.org/10.1001/jamaophthalmol.2026.0001
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