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March 1, 2026Revistas SARC0 citationsOpen Access

Phishing awareness and preventive measures among university students: knowledge, behaviors, and victimisation perspectives

HRHelmy RuzailiNKNorliza KatukKZKhuzairi Mohd Zaini

Key Points

  • To investigate how knowledge and awareness of phishing relate to preventive measures and victimisation among university students.
  • Survey-based quantitative study involving 202 university students.
  • Data were collected using self-administered questionnaires.
  • 10 hypotheses were tested regarding factors related to phishing awareness and behaviours.
  • Positive correlations between preventive measures and both cybersecurity and phishing awareness were found.
  • Phishing knowledge had no significant link to awareness or preventive behaviours.
  • 27.2% of students reported experiencing phishing attacks despite preventive efforts.

Abstract

Introduction: Phishing poses significant risks to individuals and organisations, particularly university students who frequently use online platforms and handle sensitive information. Despite the availability of education and training programs, there is a limited understanding of how knowledge, awareness, and preventive measures interact to reduce phishing risks. Objective: To explore the relationships between knowledge of phishing, preventive measures, cybersecurity awareness, phishing awareness, and victimisation among university students. Methods: This quantitative study employed a survey-based approach involving 202 university students. Data were collected using self-administered questionnaires, and 10 hypotheses were tested to analyse relationships among key factors related to phishing awareness, behaviour, and victimisation. Results: Positive correlations were identified between preventive measures and cybersecurity and phishing awareness, emphasising the importance of proactive behaviours. However, knowledge of phishing showed no significant relationship with awareness or preventive behaviours, indicating that knowledge alone does not lead to effective action. Despite preventive efforts, 27.2% of students reported experiencing phishing attacks, highlighting the need for more robust and practical strategies. Conclusion: The findings suggest that targeted phishing education, training, and awareness programmes are essential for improving defensive behaviours against phishing. This study offers actionable insights for educators, policymakers, and cybersecurity professionals to develop more effective training initiatives that reduce phishing risks, particularly among high-risk groups such as university students.

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Cite This Study

Ruzaili et al. (2025) studied this question.

synapsesocial.com/papers/69a3d7dfec16d51705d2e3fchttps://doi.org/10.29352/mill0229.43489
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