Mobile money platforms have gained prominence as a tool for financial inclusion in various African contexts, including rural areas where traditional banking services are scarce. The study employs a qualitative approach, analysing interviews with female entrepreneurs who use mobile money services for livelihood activities in both countries. Data collection methods include structured questionnaires and semi-structured interviews. Mobile money platforms have facilitated significant business growth among rural women in both Guinea-Bissau and Zimbabwean villages, with up to 70% of participants reporting increased income from their mobile money transactions. While the findings suggest positive impacts on economic empowerment through mobile money platforms, there is room for improvement regarding regulatory support and digital literacy training. Policy recommendations include strengthening regulatory frameworks to protect users and ensuring access to digital literacy initiatives that can empower women in using these services effectively.
Macaúba et al. (2004) studied this question.