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March 3, 2026International Journal of Qualitative Studies on Health and Well-Being4 citationsOpen Access

The benefits and future potential of generative artificial intelligence (GAI) on mental health: a Delphi study

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COChit Thet Lal OoWWWalton WiderNPNicholas Tze Ping Pang

Key Points

  • Generative artificial intelligence is viewed as a transformative tool in mental health, enhancing access and support.
  • Expert consensus highlights the critical factors of usability and trust for successful adoption of generative artificial intelligence.
  • Key considerations include the need for robust ethical governance to ensure equitable integration in mental health practices.
  • These insights may enable mental health professionals to adopt innovative tools, pending further validation in real-world settings.

Abstract

Experts perceived GAI as a transformative adjunct to mental health practice, particularly in expanding access, supporting personalised care, and augmenting professional capacity. Adoption is contingent on usability, transparency, trust, and robust ethical governance to ensure equitable and human-centred integration.

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Cite This Study

Oo et al. (2026) studied this question.

synapsesocial.com/papers/69a75b2dc6e9836116a22027https://doi.org/10.1080/17482631.2026.2621802
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

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  5. 5Trust and Acceptance Challenges in the Adoption of AI Applications in Health Care: Quantitative Survey Analysis2025 · 91 citations