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March 10, 2026Advanced Intelligent Systems1 citationsOpen Access

Context Awareness and Human–Robot Interaction Optimization for Museum Intelligent Guide Robot

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AZAnna ZouYMYue MengSTShijing Tong

Key Points

  • The aim is to develop a context-aware human-robot interaction framework for intelligent museum guide robots.
  • Introduced a three-layer architecture: perception, understanding, and behavior execution.
  • Used RGB-D cameras, microphone arrays, and laser rangefinders for environmental sensing.
  • Employed an attention-based model to detect visitor interest points and infer interaction intent.
  • Implemented an interaction paradigm responsive to engagement levels.
  • Conducted a field evaluation with 50 participants in a museum setting.
  • Achieved 87.4% accuracy in interest detection and 83.3% in context recognition.
  • Recorded a 68% reduction in inappropriate interruptions and a 42% improvement in information relevance.
  • Increased visitors' engagement time from 3.8 minutes to 7.3 minutes for return visitors.
  • Improved information recall from 42% to 73% under the context-aware model.

Abstract

This study introduces a context‐aware human–robot interaction framework designed for intelligent museum guide robots. The system adopts a three‐layer architecture—perception, understanding, and behavior execution—to facilitate adaptive and meaningful interactions in dynamic museum settings. The perception layer integrates RGB‐D cameras, microphone arrays, and laser rangefinders for comprehensive environmental sensing. An attention‐based model in the understanding layer identifies visitor interest points and infers interaction intent, achieving 87.4% accuracy in interest detection and 83.3% accuracy in overall context recognition. The behavior execution layer implements an “approach–explain–retreat” interaction paradigm responsive to engagement levels and prior interaction history. A field evaluation with 50 participants at the Hubei Provincial Museum demonstrated a 68% reduction in inappropriate interruptions, 42% improvement in information relevance, and 57% decrease in early interaction terminations. Visitor engagement time increased from 3.8 min for first‐time users to 7.3 min for return visitors, and information recall improved from 42% to 73% under the context‐aware model. Overall user satisfaction averaged 4.3/5, with 4.5/5 for educational value. These findings highlight the system's effectiveness in enhancing natural and informative robot–human interaction in cultural spaces, contributing to the development of socially intelligent robotic systems.

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Cite This Study

Zou et al. (2026) studied this question.

synapsesocial.com/papers/69af956970916d39fea4cfc2https://doi.org/10.1002/aisy.202500728
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