PulseExploreJournal ClubDebatesTrendingResearchersJournals
Instagram
HomeExploreJournal ClubTrending
Synapse
⌘+K
Synapse
March 12, 20262 citationsOpen Access

Value Creation in the Algorithmic Age: A Systematic Review of How AI, Data Privacy, and Platform Ecosystems Are Reshaping Marketing Theory

YKYelena KovalenkoANArtem NikitinYKYana Kuzina

Key Points

  • This review aims to integrate AI, data privacy, and platform ecosystems into a cohesive understanding of modern marketing theories.
  • Conducted a systematic integrative review of 154 sources, including 104 peer-reviewed articles and 50 industry reports.
  • Utilized the methodology of Palmatier et al. (2018) for comprehensive analysis.
  • Examined foundational marketing theories in the context of technological changes.
  • Identified three structural shifts in marketing theory due to AI and digital transformations.
  • Value co-creation now occurs in hybrid human-AI ecosystems, challenging traditional views.
  • Proposed the Algorithmic Value Creation Framework (AVCF) to adapt foundational marketing theories to today's context.

Abstract

All four foundational theories of marketing examined in this review - service-dominant logic, customer-based brand equity, commitment-trust theory, and the satisfaction paradigm - assume human agency at the moment of value co-creation, an assumption that is empirically false for an increasing share of transactions. Yet marketing scholarship has examined AI, data privacy regulation, and platform ecosystems largely in isolation, producing no synthesis of how these three forces jointly disrupt the discipline's theoretical architecture. This article presents a systematic integrative review of 154 sources - 104 peer-reviewed articles and 50 industry reports published between 2015 and 2026 - following the methodology of Palmatier et al. (2018). Our analysis reveals three structural shifts: value co-creation now occurs in hybrid human-AI ecosystems rather than exclusively between human actors; brand equity must be maintained simultaneously in consumer cognition and in algorithmic recommendation systems; and relational trust operates asymmetrically when one partner in the exchange is an artificial agent. We propose the Algorithmic Value Creation Framework (AVCF), which reconceptualizes these four foundational theories for algorithmic contexts and introduces the construct of Algorithmic Brand Equity (ABE) - a brand's visibility, favorability, and retrievability within the recommendation architectures and large language models that increasingly mediate consumer access to products. The framework offers marketing scholars a conceptual vocabulary for a discipline whose core assumptions were forged in an era that has ended.

Ask AI
Helpful
Bookmark
Share
View Full Paper

Cite This Study

Kovalenko et al. (2026) studied this question.

synapsesocial.com/papers/69b2588496eeacc4fcec83c3https://doi.org/10.66308/air.e2026018
Ask AI
Helpful
Bookmark
Share
View Full Paper

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Artificial Intelligence in Digital Marketing: A Systematic Review and Strategic Framework for AI-Augmented Marketing2025 · 3 citations
  2. 2Surveillance Capitalism, Consumer Subjectivity and Marketing in the Age of Artificial Intelligence2025 · 3 citations
  3. 3AI transforming B2C relationships and relational exchange theory2026 · 1 citations
  4. 4Machine learning-based research of AI marketing: topic analysis and model construction2025
  5. 5The Societal Perceptions of AI and its Impact on Marketing2024 · 2 citations