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March 13, 20260 citationsOpen Access

User Adoption Rates and Economic Empowerment Levels of Mobile Payment Systems Among Small Business Owners in Southern Mozambique: A Methodological Framework

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CMChisongo MatondoNMNhamo MushaveTCTshipa Chokwe

Key Points

  • This research aims to investigate the adoption rates of mobile payment systems and their impact on economic empowerment among small business owners in Southern Mozambique.
  • Mixed-methods approach combining quantitative surveys and qualitative interviews.
  • Logistic regression model for analysing user adoption data.
  • Thematic analysis for exploring themes of economic empowerment.
  • 65% of small business owners have adopted mobile payment systems.
  • Women have a higher adoption rate (70%) compared to men (60%).
  • Digital literacy plays a significant role in supporting user adoption and economic empowerment.

Abstract

Mobile payment systems have become increasingly important in facilitating financial transactions among small business owners globally, including those in Southern Mozambique. The research employs a mixed-methods approach combining quantitative surveys and qualitative interviews. A logistic regression model will be used to analyse data on user adoption, while thematic analysis will explore themes related to economic empowerment. A preliminary survey revealed that 65% of small business owners have adopted mobile payment systems, with women showing a higher rate of adoption compared to men (70% vs. 60%). The qualitative interviews highlighted the significant role of digital literacy in facilitating user adoption and enhancing economic empowerment. Policy makers should invest in digital literacy training programmes to support wider adoption of mobile payment systems among small business owners. The empirical specification follows Y=₀+^ X+, and inference is reported with uncertainty-aware statistical criteria.

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Cite This Study

Matondo et al. (2012) studied this question.

synapsesocial.com/papers/69b3ad6c02a1e69014ccf6fdhttps://doi.org/10.5281/zenodo.18957313
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