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March 23, 2026Global Business Review1 citations

Human-like Virtual Influencers and Consumer Purchase Behaviour: An Empirical SEM-based Investigation of Engagement and Emotional Mechanisms

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AYAnuradha YadavSKSandeep Kumar

Key Points

  • The study aims to explore how human-like virtual influencers affect consumer purchasing behavior through emotional and cognitive mechanisms.
  • Applied the stimulus–organism–response (SOR) framework and Uses and Gratifications Theory (UGT)
  • Utilized quantitative structural modeling to analyze relationships between variables
  • Examined attributes such as visual appeal, social attraction, cognitive response, perceived enjoyment, and parasocial interaction.
  • Social attraction, cognitive response, and perceived enjoyment significantly influence parasocial interaction.
  • Cognitive response plays a crucial role in driving purchase-related urges.
  • Visual appeal and parasocial relationships alone do not lead to purchase intentions.

Abstract

The development of artificial intelligence (AI) has transformed influencer marketing by introducing human-like virtual influencers (HVIs) that provide brands with new avenues of controlled and scalable digital promotion. However, there is a paucity of empirical studies on how consumers process and react to these AI-generated personas. This research article is based on the stimulus–organism–response (SOR) framework and Uses and Gratifications Theory (UGT), and examines the influence of core HVIs attributes in driving consumers to purchase, namely visual appeal (VA), social attraction (SA), cognitive response (CR) and perceived enjoyment (PE) as a primary psychological process, and parasocial interaction (PSI) as a primary means of interaction. Making use of quantitative structural modelling, results reveal that SA, CR and PE have a significant influence on PSI, whereas a decisive role on purchase-related urge is played by CR. On the other hand, visual effects and parasocial relationships are not enough to cause purchase intentions. This research adds to the literature on VIs by explaining the unique functions of emotional connection and cognitive evaluation. It offers practical recommendations to companies that implement AI-based influencer marketing on online markets.

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Cite This Study

Yadav et al. (2026) studied this question.

synapsesocial.com/papers/69c0e051fddb9876e79c1cd1https://doi.org/10.1177/09721509261428638
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