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March 26, 2026ACM Transactions on Social Computing1 citationsOpen Access

Visual Privacy: The Impact of Privacy Labels on Privacy Behaviors Online

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KGKimberly GarcíaATAurelia Tamò-LarrieuxYMYannic Meier

Key Points

  • This research aims to evaluate the effectiveness of privacy labels in influencing users' online privacy behaviors.
  • Developed the Visual Privacy browser extension to compute privacy ratings.
  • Conducted an online experiment with 825 participants.
  • Assessed the impact of privacy labels on perceived risks and benefits.
  • Privacy labels significantly affected participants' perceived risks and benefits of websites.
  • Labels had an indirect effect on improving privacy protection behavior.
  • 79% of participants recalled the privacy label ratings.
  • Over 75% of participants preferred making privacy labels mandatory.

Abstract

Research has consistently shown that websites’ privacy policies fail to inform users, prompting to explore more condensed, visual solutions such as icons and privacy labels. However, we miss efficient and scalable systems to generate such privacy labels and conclusive evidence on their impact on people’s privacy protection behavior. This paper fills these gaps: we present the Visual Privacy browser extension that automatically computes a privacy rating and visualizes it in a privacy label. We studied the impact of those labels on privacy protection behavior in an online experiment ( N = 825). Our results show that the privacy labels shown by Visual Privacy significantly impact a website’s perceived risks and benefits, and that they have an indirect effect on privacy protection behavior. Study participants showed high awareness and acceptance of privacy labels, with 79% of participants recalling the rating shown in a label and over 75% reporting that they would like them to become mandatory.

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Cite This Study

García et al. (2026) studied this question.

synapsesocial.com/papers/69c4cda5fdc3bde44891a3adhttps://doi.org/10.1145/3804460
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