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April 6, 2026npj Digital Medicine2 citationsOpen Access

An AI-based mental health guardrail and dataset for identifying psychiatric crises in text-based conversations

BNBenjamin W. NelsonVerizon (United States)CWCeleste WongUniversity of Hawaiʻi at MānoaMSMatthew SilvestriniBay Institute

Key Points

  • The central aim is to assess the effectiveness of the Verily Mental Health Guardrail in identifying psychiatric crises during text-based conversations.
  • Evaluation of the Verily Mental Health Guardrail on two clinician-labeled datasets.
  • Benchmarking performance against OpenAI and NVIDIA guardrails.
  • Analysis focused on sensitivity, specificity, and F1-score of the VMHG.
  • The VMHG exhibited high sensitivity (0.990) and specificity (0.992) on its dataset.
  • Achieved an F1-score of 0.939, indicating strong overall performance.
  • Maintained strong sensitivity (0.982) on the NVIDIA dataset with a specificity of 0.859.

Abstract

Large language models often mishandle psychiatric emergencies, offering harmful or inappropriate advice. This study evaluated the Verily Mental Health Guardrail (VMHG) on two clinician-labeled datasets: the Verily Mental Health Crisis Dataset v1.0, containing 1800 simulated messages and the NVIDIA Aegis AI Content Safety Dataset subsetted to 794 mental health-related messages. Performance was benchmarked against OpenAI Omni Moderation Latest and NVIDIA NeMo Guardrails. The VMHG demonstrated high sensitivity (0.990) and specificity (0.992) on the Verily dataset, with an F1-score of 0.939 and high category-level sensitivity (0.917-0.992) and specificity (≥0.978). On the NVIDIA dataset, it maintained strong sensitivity (0.982) and accuracy (0.921) with reduced specificity (0.859). Compared with NVIDIA and OpenAI guardrails, the VMHG achieved significantly higher sensitivity (all p < 0.001) and comparable specificity (NVIDIA p < 0.001, OpenAI p = 0.094). Overall, the VMHG demonstrated robust, generalizable, and clinically oriented safety performance that prioritizes sensitivity to minimize missed mental health crises.

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Cite This Study

Nelson et al. (2026) studied this question.

synapsesocial.com/papers/69d34cee9c07852e0af972efhttps://doi.org/10.1038/s41746-026-02579-5
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