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Infrastructure tends to be conceived as stabilized and ‘black-boxed’ with little interaction from users. This fixity is in flux in ways not yet fully considered in either geography or science and technology studies (STS). Driven by environmental and economic concerns, water utilities are increasingly introducing efficiency technologies into infrastructure networks. These, I argue, serve as ‘mediating technologies’ shifting long-accepted socio-technical and environmental relationships in cities. The essay argues for a new approach to infrastructure that, by integrating insights from STS and geography, highlights its malleability and offers conceptual tools to consider how this malleability might be fostered.
Kathryn Furlong (2010) studied this question.