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November 17, 2017American Journal of Pharmaceutical Education40 citationsOpen Access

Cost-Effectiveness of Using Standardized Patients to Assess Student-Pharmacist Communication Skills

CGChris GilletteRSRobert StantonNRNicole Rockich‐Winston

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Abstract

Objective. To explore the cost-effectiveness of including standardized patients (SP) in the didactic curriculum for application and assessment of students' pharmacist-patient communication skills. Methods. Five role play/case study (RP/CS) activities from a communication skills curriculum were replaced with five SP encounters. Communication was assessed using a rubric. This study developed an economic model to examine the costs and effectiveness of replacing RP/CS events with SP events in knowledge-application and communication assessment. Costs consisted of SP hourly wages for training and delivery of SP events. Outcomes examined were the incremental cost-effectiveness ratio (ICER) per student. Results. The ICER comparing SP to RP/CS was 100. 93 higher per student on first-attempt pass rates and 9. 04 per one-point increase in the mean score. Conclusion. SP was more effective and more costly than RP/CS. Further research into students' willingness to pay needs to occur before determining if using SPs is cost-effective in teaching communication skills.

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Cite This Study

Gillette et al. (2017) studied this question.

synapsesocial.com/papers/69de7cd14838c5c0bab0bdachttps://doi.org/10.5688/ajpe6120
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