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April 16, 2026Journalism and Media0 citationsOpen Access

Communication Preferences of Generations X, Y, and Z in Receiving Media Content

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NANajm A. Kh. Alhatimi AleessawiRARahima AissaniJRJumana “Mohammad Ali” Moh’d Rsheidat

Key Points

  • The research aims to identify the communication preferences and media consumption patterns of Generations X, Y, and Z.
  • Utilized a qualitative approach using focus groups for data collection.
  • Sample included three groups representing Generations X, Y, and Z, each with eight participants.
  • Analyzed communication methods and media preferences across the generations.
  • Generation X prefers online news sites for information.
  • Generation Y uses social media and websites for media content.
  • Generation Z primarily relies on social media, followed by websites and traditional media.
  • All generations show interest in political issues but differ in other content topics.
  • Text messaging is common across generations, with Generation Z leaning towards voice messages and video calls.

Abstract

This study examines the differences in communication preferences and media consumption among three major age groups: Generations X, Y, and Z. It focuses on how each generation receives and interacts with media content. The research aims to identify the most frequently used media for each generation, their content consumption patterns, and their preferred communication methods. It also explores the influence of social and technological factors on shaping these preferences. The study employed a qualitative approach, utilizing focus groups as the data collection tool. The sample comprised three groups representing the three generations, each consisting of eight participants. The results indicate clear generational differences in media preferences. Generation X prefers to rely more heavily on online news sites for information, while Generation Y tends to use social media alongside websites. Generation Z relies primarily on social media, followed by websites, and then traditional media. Regarding content, all three generations share an interest in political issues. However, their priorities in other topics differ. Generation X focuses on social and cultural issues, while Generation Y is interested in cultural and sports content, and Generation Z prefers sports and entertainment content. The results also reveal differences in preferred communication methods, with text messaging remaining a common medium across generations, while Generation Z increasingly relies on voice messages and video calls. These findings help to clarify generational differences in media consumption within the contemporary digital environment.

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Cite This Study

Aleessawi et al. (2026) studied this question.

synapsesocial.com/papers/69e07d1d2f7e8953b7cbe16bhttps://doi.org/10.3390/journalmedia7020081
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