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April 16, 2026International Journal of Novel Research and Development0 citationsOpen Access

User Satisfaction among Law Library Users in law department in a Central University of Chhattisgarh

AEANOOP KUMAR EKKAATAnupam Justin Toppo

Key Points

  • This study aims to assess law student satisfaction with library services and identify areas for improvement.
  • Administered structured questionnaire to 79 law students
  • Analyzed quantitative data using descriptive statistics and chi-square tests via SPSS
  • Conducted qualitative analysis with NVivo for thematic insights
  • 69.6% of students frequently use printed books
  • 46.8% report high overall satisfaction with library services
  • Students face challenges like outdated collections and limited digital access
  • Chi-square results show a significant link between library visit frequency and satisfaction at p = 0.002

Abstract

Academic libraries play a crucial role in supporting legal education and research by providing access to information resources, study spaces, and professional assistance. This study investigates the level of satisfaction among law students using the law library of a central university in Chhattisgarh. A structured questionnaire was administered to 79 respondents representing different years of study. Quantitative data were analysed using descriptive statistics and chi-square tests through SPSS, while qualitative responses were examined using NVivo for thematic and word frequency analysis. The findings reveal that printed books remain the most frequently used resources (69.6%), and the majority of students visit the library weekly or two to three times per week (30.4% each). Nearly half of the respondents spend less than 30 minutes in the library per visit, indicating that the primary purpose is borrowing books rather than prolonged study. Overall satisfaction with library services is relatively positive, with 46.8% reporting high satisfaction. However, students identified several challenges, including outdated collections and limited digital access. Chi-square analysis indicates a significant relationship between frequency of library visits and satisfaction levels (p = 0.002), whereas no significant association was found between year of study and satisfaction (p = 0.709). Qualitative analysis highlights the need for increased availability of books, updated editions, and improved digital resources. The study concludes with recommendations for collection development, digital infrastructure enhancement, and improved user services to better meet the academic needs of law students.

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Cite This Study

EKKA et al. (2026) studied this question.

synapsesocial.com/papers/69e07d3c2f7e8953b7cbe52ehttps://doi.org/10.56975/ijnrd.v11i4.323152
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