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April 23, 2026Journal of Health Organization and Management0 citations

How fairness and emotional comfort drive workflow efficiency: a mediated-moderated model in healthcare settings

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ANAfiyanaz Aanikkattil NazarYenepoya UniversityNPNiyaz PanakajeBLBabitha Shali LasradoYenepoya University

Key Points

  • The study aims to explore how fairness and emotional comfort impact workflow efficiency among hospital staff.
  • Adopted a unique model focusing on emotional well-being of healthcare workers
  • Emphasized the experiences of hospital staff over technology and infrastructure aspects
  • Findings show a positive connection between emotional comfort and workflow efficiency
  • Highlights the importance of addressing staff well-being for organizational success

Abstract

This research adopts a unique approach, as it focuses on the mental and emotional well-being of hospital staff and their experiences, whereas the majority of studies on hospital workflow have emphasized infrastructure and technological advancement. This study provides a human-centered model for healthcare organizations.

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Cite This Study

Nazar et al. (2026) studied this question.

synapsesocial.com/papers/69e9b89b85696592c86ebb46https://doi.org/10.1108/jhom-01-2026-0002
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