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April 23, 20260 citationsOpen Access

A Comparative Review of Fake Review Detection Techniques Using Machine Learning and Transformer Models

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HPHumaid Ahmad Kidwai, Nihal Gupta, Abdullah Suhail, Ms. Hina Parveen

Key Points

  • The aim is to compare various techniques for detecting fake reviews in online systems using machine learning and transformer models.
  • Comprehensive review of feature-based and neural network models.
  • Evaluation of transformer models including BERT and RoBERTa.
  • Assessment of performance metrics and limitations across different approaches.
  • Transformer models show superior performance but have interpretability challenges.
  • Shift from manual feature engineering to deep learning techniques is evident.
  • Existing models struggle with cross-domain adaptability and evolving spam tactics.

Abstract

– Online review systems play a crucial role in shaping consumer decisions in modern e-commerce environments. However, the increasing prevalence of deceptive or fake reviews has raised serious concerns regarding the reliability of such platforms. Over the years, a wide range of techniques have been proposed to address this issue, spanning traditional machine learning methods, deep learning architectures, and transformer-based models. This paper presents a comprehensive comparative review of major approaches used for fake review detection. The analysis covers feature-based classification methods, network-oriented models, neural architectures such as CNN and LSTM, and advanced transformer models including BERT and RoBERTa. Each approach is evaluated in terms of model design, dataset usage, performance metrics, advantages, and limitations. The study highlights a clear shift from manually engineered feature-based systems to context-aware deep learning frameworks. Although recent transformer-based models demonstrate strong performance, challenges such as cross-domain adaptability, computational complexity, interpretability, and evolving spam tactics remain unresolved. This review aims to provide a structured understanding of existing techniques and identify future research directions for building efficient and scalable fake review detection systems.

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Cite This Study

Humaid Ahmad Kidwai, Nihal Gupta, Abdullah Suhail, Ms. Hina Parveen (2026) studied this question.

synapsesocial.com/papers/69e9bb6285696592c86ed20bhttps://doi.org/10.5281/zenodo.19686292
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