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May 1, 2026Ekonomski horizonti0 citationsOpen Access

Quality dimensions in slow tourism: Trends and perspectives from a systematic literature review

VZVedran ZubovićIPIkica Petaković

Key Points

  • This study aims to analyze the impact of slow tourism on sustainability and service quality perceptions.
  • Conducted a systematic literature review of 47 research articles from Web of Science and Scopus.
  • Analyzed the findings to identify quality dimensions associated with slow tourism.
  • Synthesized diverse insights to understand the dynamics of soft tourism.
  • Identified six key quality dimensions: spatial quality, product and service quality, local quality of life, travel experience quality, perceived service quality, and transport quality.
  • The analysis emphasizes the role of slow tourism in enhancing sustainable travel experiences.
  • Findings provide a rich understanding of consumer perceptions and tourism dynamics.

Abstract

Tourism faces challenges from today's fast-paced lifestyles, in response to which slow tourism is gaining traction, promoting fewer but richer, more sustainable travel experiences focused on quality over quantity. This study reviews 47 research articles from the Web of Science and Scopus to analyze slow tourism's impact on the sustainability and perceptions of tourism and service quality. It identifies six key quality dimensions: spatial quality, product and service quality, the local quality of life, travel experience quality, perceived service quality, and transport quality. The originality of the study stems from the synthesis of the findings from various sources which enrich the insight into the dynamics and consequences of soft tourism for both travelers and destinations.

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Cite This Study

Zubović et al. (2026) studied this question.

synapsesocial.com/papers/69f4443a967e944ac5567331https://doi.org/10.5937/ekonhor2601083z
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