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May 7, 2026International Journal of Process Management and Benchmarking0 citations

The impact of digitisation on the quality of performance and cost: an applied study on government organisations and the government sector

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MNMishaal Saleh Alhubaishi N.A.AAAbdullah Alkhoraif

Key Points

  • To examine how digitisation affects performance quality and costs in government organisations.
  • Applied study focusing on government organisations
  • Analysis of performance metrics before and after digitisation
  • Cost assessment related to digitisation initiatives.
  • Digitisation significantly enhances performance outcomes in government sectors.
  • Cost savings are observed as a result of improved efficiencies from digitisation.

Abstract

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

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Cite This Study

N.A. et al. (2025) studied this question.

synapsesocial.com/papers/69fbef68164b5133a91a3533https://doi.org/10.1504/ijpmb.2025.10078136
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