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Information quality (IQ) is an inexact science in terms of assessment and benchmarks. Although various aspects of quality and information have been investigated 1, 4, 6, 7, 9, 12, there is still a critical need for a methodology that assesses how well organizations develop information products and deliver information services to consumers. Benchmarks developed from such a methodology can help compare information quality across organizations, and provide a baseline for assessing IQ improvements.
Kahn et al. (2002) studied this question.