PulseExploreJournal ClubDebatesTrendingResearchersJournals
Instagram
HomeExploreJournal ClubTrending
Synapse
⌘+K
Synapse
April 12, 2011Organization Science424 citationsOpen Access

Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work

View Full Paper
MBMichael BarrettEOEivor ObornWOWanda J. Orlikowski

Key Points

Key points are not available for this paper at this time.

Abstract

Robotics is a rapidly expanding area of digital innovation with important implications for organizational practice in multioccupational settings. This paper explores the influence of robotic innovations on the boundary dynamics of three different occupational groups—pharmacists, technicians, and assistants—working in a hospital pharmacy. We extend Pickering's tuning approach Pickering, A. 1995. The Mangle of Practice: Time, Agency, and Science. University of Chicago Press, Chicago to examine the temporally emergent process that entangled the mechanical elements and digital inscriptions of a dispensing robot with the everyday practices of hospital pharmacy work. We found that engagement with the robot's hybrid and dynamic materiality over time reconfigured boundary relations among the three occupational groups, with important and contradictory consequences for the pharmacy workers' skills, jurisdictions, status, and visibility.

Ask AI
Helpful
Bookmark
Share
View Full Paper

Cite This Study

Barrett et al. (2011) studied this question.

synapsesocial.com/papers/6a032b44f1675f581a756966https://doi.org/10.1287/orsc.1100.0639
Ask AI
Helpful
Bookmark
Share
View Full Paper