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Since the late 1970s, a truly remarkable revolution has swept public management around the world. Understanding this revolution means sorting through three issues: the basic ideas of reform; the connections between the reforms and governmental processes, like budgeting and personnel; and the links between these processes and governance. These reforms have proven surprisingly productive but, in the process, they have raised a new generation of fundamentally important issues that have been largely unexplored.
Donald F. Kettl (1997) studied this question.