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January 1, 1995Milbank Quarterly150 citations

Reinventing the American Hospital

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SSStephen M. ShortellRGRobin R. GilliesKDKelly J. Devers

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Abstract

The American hospital is being reinvented to conform with the forces that are replacing the acute, inpatient-oriented illness model of health care with a disease-prevention, health-promotion, primary-care one. Although hospitals will no longer conduct the "core business" of American health care, they can play a key role by empowering others and facilitating the integration of health services across the continuum of care. New management and governance structures will be required, as will population-based health status needs assessments, new relations with physicians, re-engineering of the clinical processes, organization-wide commitment to improving quality, information systems that link patients and providers, and creation of an overall community care management system. Despite major barriers, there are examples of progress.

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Shortell et al. (1995) studied this question.

synapsesocial.com/papers/6a073bae964d5135c0d3ff86https://doi.org/10.2307/3350254
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