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November 1, 2004IEEE Intelligent Systems590 citations

Ten Challenges for Making Automation a "Team Player" in Joint Human-Agent Activity

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GKGary KleinMitre (United States)DWDavid D. WoodsThe Ohio State UniversityJBJeffrey M. BradshawFlorida Institute for Human and Machine Cognition

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Abstract

We propose 10 challenges for making automation components into effective "team players" when they interact with people in significant ways. Our analysis is based on some of the principles of human-centered computing that we have developed individually and jointly over the years, and is adapted from a more comprehensive examination of common ground and coordination.

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Klein et al. (2004) studied this question.

synapsesocial.com/papers/6a08dbd8451dd5ba805b65d2https://doi.org/10.1109/mis.2004.74
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