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November 3, 2018482 citationsOpen Access

Wizard of Wikipedia: Knowledge-Powered Conversational agents

EDEmily DinanSRStephen RollerKSKurt Shuster

Key Points

  • The aim is to create intelligent agents that effectively use knowledge from sources like Wikipedia in open-domain dialogue.
  • Developed a large dataset of conversations grounded in Wikipedia knowledge.
  • Designed architectures for knowledge retrieval and natural response generation.
  • Evaluated models using automatic metrics and human evaluations.
  • Models conducted knowledgeable discussions with high evaluation scores.
  • Significant advancements shown compared to previous generic utterance generation.
  • Introduced a benchmark for future improvements in open-domain dialogue systems.

Abstract

In open-domain dialogue intelligent agents should exhibit the use of knowledge, however there are few convincing demonstrations of this to date. The most popular sequence to sequence models typically "generate and hope" generic utterances that can be memorized in the weights of the model when mapping from input utterance(s) to output, rather than employing recalled knowledge as context. Use of knowledge has so far proved difficult, in part because of the lack of a supervised learning benchmark task which exhibits knowledgeable open dialogue with clear grounding. To that end we collect and release a large dataset with conversations directly grounded with knowledge retrieved from Wikipedia. We then design architectures capable of retrieving knowledge, reading and conditioning on it, and finally generating natural responses. Our best performing dialogue models are able to conduct knowledgeable discussions on open-domain topics as evaluated by automatic metrics and human evaluations, while our new benchmark allows for measuring further improvements in this important research direction.

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Cite This Study

Dinan et al. (2018) studied this question.

synapsesocial.com/papers/6a08e4763589fa5d64d60487https://doi.org/10.48550/arxiv.1811.01241
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