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May 17, 2026npj Digital Medicine1 citationsOpen Access

Use of AI scribes in UK primary care: a survey of general practitioners

CDChristina DerksenQueen Mary University of LondonMYMona YekezareQueen Mary University of LondonTRThomas RoundKing's College London

Key Points

  • This study aims to evaluate the current use and perceptions of AI scribes by UK general practitioners, analyzing factors influencing their adoption.
  • Conducted a cross-sectional online survey of 598 UK general practitioners.
  • Analyzed perceptions and factors associated with AI scribes using logistic regression.
  • Reported adoption rates and associated variables among different GP demographics.
  • 40% of GPs currently use AI scribes, with another 23% having used them in the past.
  • Adoption more likely in male GPs (OR = 1.64), those in private practice (OR = 2.88), and GP trainers (OR = 3.10).
  • Safety and medicolegal concerns were significant among non-users, indicating a need for more guidance.

Abstract

Abstract UK general practice is increasingly adopting ambient voice technology (“AI scribes”) for summarising and documenting medical consultations without clear regulation and implementation guidance. The aim of this study was to examine current use and perceptions of AI scribes among UK GPs, and to identify GP, practice, and population factors associated with their adoption. We conducted a cross-sectional online survey of UK GPs ( n = 598) to examine current use, perceptions, and factors associated with adoption, analysed using logistic regression. AI scribes were used by 40% of GPs, with an additional 23% reporting past use. Use ranged from 5 to 100% of consultations (mean 60%). Adoption was more likely among men (OR = 1.64), GPs working in private practice (OR = 2.88) and 5–6 clinical sessions weekly (OR = 2.17), those with more experience (OR = 1.68), and GP trainers (OR = 3.10). Efficiency and timeliness were widely perceived benefits, while concerns about safety and medicolegal risks were common, particularly among non-users. Use of AI scribes in the UK is relatively high despite regulatory issues and recent official cease communication. Local population characteristics were not associated with use, but use varied significantly depending on GP characteristics. Selective use within practices and patient perspectives warrant further investigation to ensure equitable use of AI scribes.

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Cite This Study

Derksen et al. (2026) studied this question.

synapsesocial.com/papers/6a095ba67880e6d24efe17f7https://doi.org/10.1038/s41746-026-02762-8
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