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Most of the time, Students have to visit universities or colleges to collect various information like Tution fees, Term Schedule, etc. during their admission process or as per their daily needs. This process is very tedious and time consuming, also it requires manpower in providing required information to visitors. Hence, to overcome the problems a chatbot can be developed. The project is about interaction between users and chatbot which can be accessed from anywhere anytime. The chatbot can be easily attached with any university or college website with few simple language conversions. Chatbot provides various information related to university or college and also students-related information. The chatbot can be used by anyone who can access the university's website. The project uses the concept of Artificial Intelligence and Machine Learning. PHP Language is utilized for the development of Chatbot. User can ask university-related questions, then the query is applied as an input to algorithm, which processes the message and displays the corresponding response to the user. The Project GUI is similar to a Messaging Application.
Patel et al. (2019) studied this question.