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December 1, 2000Communications of the ACM256 citationsOpen Access

External manifestations of trustworthiness in the interface

JCJustine CassellTBTimothy Bickmore

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Abstract

that use the same social cues people use, including interaction rituals like small talk.

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Cassell et al. (2000) studied this question.

synapsesocial.com/papers/6a11e8fab08ebdaba18e0dc0https://doi.org/10.1145/355112.355123
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