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Introduction. Probability. Probability and Random Variables. Probability Distributions. Stochastic Processes. Queueing Theory. Queueing Theory. Queueing Models of Computer Systems. Statistical Inference. Estimation and Data Analysis. Hypothesis Testing. Regression. Appendices. Statistical Programs. APL Programs. Queueing Theory Definitions and Formulas. Mathematica Programs. Answers to Exercises.
Baxter et al. (1992) studied this question.