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May 28, 20260 citationsOpen Access

Human vs machine judgment in safety-critical logistics: a philosophical inquiry into trust and control

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MBMartyna BąchorekWIWiktoria IzdebskaGKGustaw Krakowiak

Key Points

  • This article explores the differences between human judgment and AI decision-making in logistics, focusing on trust and control issues.
  • Interdisciplinary literature review on artificial intelligence, system safety, and human factors.
  • Philosophical analysis of trust and control concepts.
  • Case study analysis of incidents involving automated systems in high-risk environments.
  • Algorithmic decisions are statistical and optimization-based, unlike context-aware human judgment.
  • Trust in AI is indirect and user-dependent rather than inherent to the technology.
  • Increased automation reduces direct control and diffuses responsibility in decision-making.

Abstract

This article examines the differences between human judgment and algorithmic decision-making in critical logistics systems, focusing on the implications for the concepts of trust and control. The aim of the study is to determine whether AI-based systems can perform functions equivalent to human judgment and what implications this has for operational safety and accountability in complex logistics systems. The study is based on an interdisciplinary analysis, including a review of the literature on artificial intelligence, system safety, and human factors research, as well as a philosophical analysis. This is supplemented by a case study of selected incidents related to the operation of automated systems in high-risk environments, which allows the identification of practical limitations in integrating humans and algorithmic systems. The results indicate that decisions generated by algorithmic systems are statistical and optimization-based, which distinguishes them from human judgment, which takes into account context, uncertainty, and emotions. Consequently, trust in AI systems takes the form of an indirect, user-dependent relationship rather than an autonomous property of the technology. At the same time, increasing levels of automation lead to a diffusion of responsibility and a reduction in direct control over decision-making processes. The findings indicate that full automation of decisions in critical safety systems. Consequently, trust in AI systems takes the form of an indirect, user-dependent relationship rather than an autonomous property of the technology.

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Cite This Study

Bąchorek et al. (2026) studied this question.

synapsesocial.com/papers/6a17dc063fad632b0f9d8a50https://doi.org/10.5281/zenodo.20402507
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