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April 14, 2021Federal Practitioner5 citationsOpen Access

Implementation of a Pharmacist-Managed Transitions of Care Tool

JCJasmine Coatie

Key Result

A pharmacist-managed transitions of care program significantly reduced 30-day all-cause hospital readmissions to 8.1% compared to 27.5% in patients who did not receive pharmacist follow-up.

Study Design

Type

Observational (n=139)

Multicenter

No

Structured PICO

Does a pharmacist-managed transitions of care program reduce 30-day readmissions and ED visits in high-risk patients discharged to the community?

P
Population
139 patients discharged to the community with primary care established within the Veterans Affairs system, deemed high risk for readmission by an acute care pharmacist.
I
Intervention
Pharmacist-managed transitions of care (TOC) program, including post-discharge follow-up within 1 week, medication reconciliation, and chronic disease management.
C
Comparator
Patients referred to the TOC tool but unable to be reached by telephone for pharmacist follow-up.
O
Outcome
All-cause and index emergency department visits and readmissions within 30 days of discharge.hard clinical

A pharmacist-managed transitions of care program significantly reduced 30-day all-cause and index hospital readmissions among high-risk veterans discharged to the community.

Main Result

Absolute Event Rate: 8.1% vs 27.5%

p-value: p=.03

Limitations

  • Convenience sampling potentially introducing selection bias
  • Patients discharged to facilities were not included, reducing sample size
  • Conducted in a single closed healthcare system with pharmacists having independent scope of practice, limiting generalizability
  • Intermittent staff changeover requires continued education on appropriate referrals
  • Need for continued education due to staff turnover and modifications to clinic workflow
  • Exclusion of patients discharged to facilities
  • Single closed health care system (VA) limiting generalizability
  • Convenience sampling potentially introducing selection bias (control group was patients unable to be reached)

Abstract

PURPOSE: To improve, expand, and sustain a pharmacist-based transitions of care (TOC) program and to assess interventions targeting veterans at high risk for adverse outcomes. METHODS: A TOC program was developed and piloted at the Richard L. Roudebush Veterans Affairs Medical Center (RLRVAMC). Following success of the pilot project, targeted interventions were identified to improve and expand the program. Patients deemed high risk for readmission by an acute care pharmacist were identified and referred for continued postdischarge follow-up. The study population included patients discharged to the community with primary care established within the RLRVAMC system. Eligible patients were entered into a TOC database by the referring acute care pharmacist. A pharmacist in the primary care clinic reviewed then contacted the patient within 1 week of discharge. Appropriate documentation of each visit was completed in the electronic health record. Data collection included background information, time to follow-up, medication discrepancies, pharmacist interventions, emergency department visits, and hospital readmissions. RESULTS: = .03) at 30 days compared with those who did not received pharmacist follow-up, respectively. CONCLUSIONS: This study demonstrated that implementation and expansion of a pharmacist-based TOC process is effective in communicating high-risk patients and intervening on medication-related issues postdischarge.

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Cite This Study

Jasmine Coatie (2021) conducted an observational in High risk for hospital readmission (n=139). Pharmacist-managed transitions of care (TOC) follow-up vs. No pharmacist follow-up (unable to be reached) was evaluated on 30-day all-cause readmission (p=.03). A pharmacist-managed transitions of care program significantly reduced 30-day all-cause hospital readmissions to 8.1% compared to 27.5% in patients who did not receive pharmacist follow-up.

synapsesocial.com/papers/6a1a24948db9fef88db4f9f7https://doi.org/10.12788/fp.0104
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