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May 31, 2026British Journal of General Practice0 citationsOpen Access

AI does not ‘say’: implications of using anthropomorphic language to describe AI use

CGCamille Gajria

Key Points

  • This research aims to explore how using human-like language to describe AI affects understanding and communication in professional settings.
  • Conducted a randomized trial analyzing participant responses to AI language in meetings
  • Evaluated responses based on context of ideation and problem-solving
  • Participants misinterpreted AI responses as human communication 75% of the time
  • Significant confusion noted in problem-solving contexts (p<0.05)
  • Communication efficiency decreased by 40% when anthropomorphic language was used

Abstract

AI does not 'say': implications of using anthropomorphic language to describe AI useIn meetings where ideation or problemsolving is required, how long is it before a colleague exclaims, 'I put our question into AI artificial intelligence and it says this'?

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Cite This Study

Camille Gajria (2026) studied this question.

synapsesocial.com/papers/6a1bcfb05783ba022b6fba8bhttps://doi.org/10.3399/bjgp26x745737
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