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January 1, 2002Quality Management in Health Care82 citations

Structural versus Outcomes Measures in Hospitals

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JGJohn R. GriffithSKSteven R. KnutzenJAJeffrey A. Alexander

Key Points

  • To evaluate the relationship between hospital accreditation scores based on structure and process and performance measures based on patient outcomes.
  • Compared Joint Commission on Accreditation of Healthcare Organizations evaluation scores with seven Medicare-derived performance measures across non-federal general hospitals.
  • Assessed statistical correlations between structural accreditation scores and outcome-based performance metrics.
  • Joint Commission structure and process scores generally demonstrated no correlation with Medicare patient outcome measures.
  • The rare statistically significant correlations identified between accreditation evaluations and clinical outcomes were predominantly counterintuitive.

Abstract

Outcomes performance measures are increasingly important in health care. The Joint Commission on Accreditation of Healthcare Organizations (Joint Commission) continues to rely on structure and process measures based on accepted good practice. One of the first tasks in moving to a more outcomes-oriented approach is to compare the two measurement approaches. This article compares seven non-federal general hospital performance measures derived from Medicare against Joint Commission scores. Joint Commission measures are generally not correlated with outcome measures. The few significant correlations that appear are often counterintuitive. We conclude that a potentially serious disjuncture exists between the outcomes measures and Joint Commission evaluations.

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Cite This Study

Griffith et al. (2002) studied this question.

synapsesocial.com/papers/6a1f07f61baba023eb6b68a5https://doi.org/10.1097/00019514-200210020-00007
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