Assessment and Ranking of Criteria for Engineering Firm Performance Using RII, Entropy Weight Method, and TOPSIS

Engineering consultants and design firms are central to the success of construction projects. However, the systematic evaluation of their performance in the Saudi Arabian context remains methodologically fragmented and empirically underdeveloped. Existing prequalification frameworks rely predominantly on administrative criteria and single-method ranking approaches that cannot adequately differentiate between high- and low-performing firms. To address this gap, the study proceeds in two distinct parts. Part I—Literature Review: A PRISMA-compliant systematic literature review across five major academic databases was conducted to map the existing evidence base, identify three substantive gaps in the Saudi and GCC engineering firm evaluation literature, and derive a consensus-based set of 29 performance criteria grouped into seven dimensions. This review constitutes an independent contribution: it establishes the gap that motivates the empirical work and provides the criterion framework on which that work is built. Part II—Practical Application: A structured questionnaire was administered to 288 construction professionals in Saudi Arabia (Cronbach’s α = 0.936), and the collected data were analyzed through a hybrid RII–Shannon Entropy Weighting (EWM)–TOPSIS pipeline that produced a Composite Priority Index (CPI) for each criterion, enabling a stable and discriminating ranking that integrates subjective expert consensus with objective distributional information. The main finding revealed that five criteria attained Very High Priority status (CPI > 0.70): Supervisory Experience (CPI = 0.740), Engineers’ Capability Index (CPI = 0.717), License Class (CPI = 0.709), Client Satisfaction Index (CPI = 0.708), and Average Delay Time (CPI = 0.705). These top-ranked criteria collectively center on technical leadership, regulatory standing, client-reported outcomes, and schedule reliability, indicating that procurement decisions should prioritize demonstrable competence over structural size or geographic footprint. The consistently lower importance of physical branch networks and headquarters location further suggests that remote management capabilities and digital coordination tools are reshaping performance expectations under Saudi Vision 2030. The Quality Indicators dimension achieved the highest mean CPI across all seven dimensions. The findings provide actionable evidence for procurement authorities, regulatory bodies, and engineering firms seeking to strengthen performance-evaluation practices in the Saudi construction sector.