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July 3, 2020BMC Health Services Research38 citationsOpen Access

Impact of the CareWell integrated care model for older patients with multimorbidity: a quasi-experimental controlled study in the Basque Country

MMMaider Mateo‐AbadNGNerea GonzálezAFAne Fullaondo

Key Result

The CareWell integrated care model reduced the percentage of patients hospitalized at least once to 31% compared to 37% with usual care among older patients with multimorbidity.

Study Design

Type

Observational (n=200)

Blinding

None

Randomization

None

Multicenter

Yes

Structured PICO

Does the CareWell integrated care model reduce health resource utilization and improve clinical outcomes in older patients with multimorbidity?

P
Population
200 older adults (aged ≥65) with multimorbidity and high complexity risk, followed for 9 to 12 months to evaluate an integrated care model.
I
Intervention
CareWell integrated care model (patient empowerment, home-support pathway, coordination between health providers, supported by ICT tools) deployed in four healthcare areas.
C
Comparator
Usual care (regular care procedures) in two organizations where the program had not been deployed.
O
Outcome
Impact on the use of health resources (hospitalizations, emergency visits, primary care contacts), clinical effectiveness, and satisfaction at 9 to 12 months follow-up.

The CareWell integrated care model successfully shifted healthcare utilization from hospitals to primary care and improved clinical parameters in older patients with multimorbidity.

Main Result

Absolute Event Rate: 31% vs 37%

Limitations

  • Lack of random allocation
  • Relative importance of different components and roles in integrated care was not examined in depth
  • Shortage of standardized, validated tools for routine use in the evaluation of integration outcomes
  • Small number of qualitative interviews

Abstract

BACKGROUND: Older patients with multimorbidity have complex health and social care needs, associated with elevated use of health care resources. The aim of this study is to evaluate the impact of CareWell integrated care model for older patients with multimorbidity in the Basque Country. METHODS: The CareWell program for older patients with multimorbidity, based on the coordination between health providers, home-based care and patient empowerment, supported by information and communication technology tools. The program was deployed in four healthcare areas in the Basque Country. The control group was formed by two organizations in which the program had not been deployed and regular care procedures were applied. Participants, older patients (aged ≥65) with two or more chronic conditions (at least one being chronic obstructive pulmonary disease, chronic heart failure, or diabetes mellitus), categorized as complex according to a risk stratification algorithm, were followed up to 12 months. The impact of the program on the use of health resources, clinical effectiveness, and satisfaction was evaluated using a mixed-method approach. Semi-structured interviews were performed to assess satisfaction with the newly deployed model and mixed regression models to measure the effect of the intervention throughout the follow-up period. RESULTS: Two hundred patients were recruited (101 intervention and 99 control), mostly males (63%) with a mean age of 79 years and age-adjusted Charlson Comorbidity Index of 9.7 on average. Relevant differences between the groups were observed for all dimensions. In the intervention group, the number of hospitalizations and visits to emergency centers was reduced, and the number of primary care contacts increased. Clinical changes were also observed, such as a decrease in the body mass index and blood glucose levels. The satisfaction level was high for all stakeholders. CONCLUSION: The implementation of CareWell integrated care model changed the profile of health resource utilization, strengthening the key role of primary care and reducing the number of emergency visits and hospitalizations. The satisfaction with this model of care was high. TRIAL REGISTRATION: ClinicalTrials.gov, NCT03042039 . Registered 3 February 2017 - Retrospectively registered.

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Cite This Study

Mateo‐Abad et al. (2020) conducted an observational in Multimorbidity (n=200). CareWell integrated care model vs. Usual care was evaluated on Hospitalized at least once during follow-up. The CareWell integrated care model reduced the percentage of patients hospitalized at least once to 31% compared to 37% with usual care among older patients with multimorbidity.

synapsesocial.com/papers/6a2142336edeeecbd302e665https://doi.org/10.1186/s12913-020-05473-2
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