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July 6, 2026Cogent Social Sciences0 citationsOpen Access

Who bears the responsibility? Legal liability allocation for AI agent conduct in platform ecosystem

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ZZZhenyang ZhangJHJinghui He

Key Points

  • This research aims to determine who bears legal responsibility for actions taken by AI agents on platforms.
  • Systematic examination of legal frameworks in the United States, European Union, and China.
  • Analysis of two landmark events: Amazon v. Perplexity lawsuit and Doubao AI Phone bans.
  • Proposal of a tripartite liability allocation framework based on factors like autonomy and control.
  • Legal frameworks in current jurisdictions struggle to allocate liability for AI agents.
  • Proposes a framework for dynamic liability allocation among developers, users, and platforms.
  • Finds that existing laws are inadequate for addressing the complexity of AI behavior.

Abstract

When AI agents can autonomously access platforms and complete transactions on behalf of users, who should bear legal liability for their conduct: the developers, the users, or the platforms? Two landmark events in late 2025 – the Amazon v. Perplexity lawsuit in the United States and the platform bans on the Doubao AI Phone in China – reveal the urgency and complexity of this question through starkly different approaches to liability attribution. This article systematically examines the legal frameworks in the United States, the European Union, and China, finding that traditional agency law, product liability law, and computer fraud law struggle to effectively address liability allocation for AI agents. On this basis, this article proposes a tripartite liability allocation framework, advocating for dynamic liability allocation among developers, users, and platforms based on the AI agent’s degree of autonomy, the foreseeability of its conduct, and each party’s capacity for control.

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Cite This Study

Zhang et al. (2026) studied this question.

synapsesocial.com/papers/6a4b44fa997070ff83b5afd4https://doi.org/10.1080/23311886.2026.2691325
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