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July 10, 2026International Journal of Human-Computer Interaction0 citationsOpen Access

Thinking HATs: A Mixed-Methods Study on Team Cognition and Dynamics in Human-Agent Teams

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MYMamehgol YousefiASAhmad ShahiJTJack Topliss

Key Points

  • The study aims to explore how AI agents influence cognitive processes and communication patterns in Human-Agent Teams.
  • Mixed-methods analysis of Human-Human, Human-Agent, and Human-Human-Agent configurations.
  • Focus on resource management, finance, and health tasks with variations in Human Expert and AI Agent presence.
  • Utilized DiCoT and HAT frameworks for qualitative analysis.
  • Significant effects of AI agent presence on information quality and performance observed.
  • Distinct communication efficiencies and trust dynamics in HATs identified through qualitative analysis.
  • Variable success of HATs linked to mismatched team structure and task demands.

Abstract

Prior work on Human-Agent Teaming (HAT) suggests AI agents integrate into teams without fundamentally altering cognitive processes. We argue that information availability creates distinct team cognition patterns in ad hoc, decision-support HATs that differ from human-only teaming. We conducted a mixed-methods study analyzing interactions across three team configurations: Human-Human, Human-Agent, and Human-Human-Agent—in resource management, finance, and health tasks, systematically varying the presence of a Human Expert and an AI Agent. Quantitative results reveal significant effects of AI agent presence on information quality, performance, and teammate preferences. Qualitative analysis using DiCoT and HAT frameworks uncovers distinct patterns in information flow, role dynamics, and turn-taking frequency, highlighting how HATs develop unique communication efficiencies and trust dynamics. Our results suggest that the variable success of HATs is due in part to team structure not being properly matched to task demands.

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Cite This Study

Yousefi et al. (2026) studied this question.

synapsesocial.com/papers/6a508bde6eeac72a437a041bhttps://doi.org/10.1080/10447318.2026.2694626
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