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July 20, 2026Nonprofit and Voluntary Sector Quarterly0 citations

Navigating Dual-Structured Crisis: Factors Influencing Nonprofit Organizational Resilience

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HVHa B. VienNorth Carolina State UniversityTHThanh Thi HoangSouthern Connecticut State University

Key Points

  • This research investigates how organizational factors and resilience tactics affect nonprofit resilience during crises, specifically COVID-19.
  • Surveyed 169 nonprofit organizations to assess resilience factors during the COVID-19 pandemic.
  • Analyzed differences between specialist (arts and culture) and generalist (human services) nonprofits in resilience.
  • Examined the impact of donor and peer support on organizational sustainability.
  • Specialist organizations faced greater vulnerability during crises compared to generalist nonprofits.
  • Donor support was essential for sustaining human-service organizations. Peer support was crucial for arts and culture nonprofits.
  • Traditional strategies like technology adoption had muted effects on organizational resilience due to systemic constraints.

Abstract

The COVID-19 pandemic constituted an unprecedented exogenous shock to many nonprofit organizations, testing their ability to sustain operations and adapt to crises. Building on population ecology and nonprofit organizational resilience framework, this study conceptualizes COVID-19 as a dual-structured crisis and examines how organizational factors, coupled with resilience tactics, shape nonprofit resilience. Results from 169 nonprofits highlight that specialist organizations (art and culture) are more vulnerable to external crisis than generalist nonprofits (human services). While donor support was critical for sustaining human-service organizations, peer support from other nonprofits emerged as a key factor for arts and culture organizations. In addition, system-wide constraints muted the effects of traditional strategies such as technology adoption and federal funding access on nonprofit resilience. Our findings underscore the context-dependent effectiveness of resilience tactics and offer new insights into managing nonprofits in future crises.

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Cite This Study

Vien et al. (2026) studied this question.

synapsesocial.com/papers/6a5dba3f8bd453d3397ab6f6https://doi.org/10.1177/08997640261459366
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