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July 21, 2026Written Communication0 citationsOpen Access

Testing the Battery: How a Startup’s Design Objects Cohere as a Fractional Object

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CSClay Spinuzzi

Key Points

  • This research aims to evaluate the effectiveness of the build-measure-learn loop in Lean Startup methodologies through an examining framework.
  • Utilized compositional methodology to assess the build-measure-learn loop.
  • Conducted a 7-year case study on a device developed by an early-stage technology startup.
  • Examined diverse stakeholder interactions and propositions in design cycles.
  • Identified that traditional design methodologies fail to accommodate the dynamic relationships between stakeholders.
  • Demonstrated that the fractional object concept enhances coherence among different dialogical encounters.
  • Provided insights into how design methodologies can evolve for better stakeholder engagement.

Abstract

This article tells a story about two methodologies, one used to examine the workings of the other. The examined methodology, the build-measure-learn loop used in Lean Startup, is a design methodology: It involves developing a series of design objects and using them to elicit feedback from huddles of stakeholders in a series of dialogical encounters. But unlike most design methodologies used in technical and professional communication, which assume that both stakeholders and propositions constitute stable categories, this one tests different propositions with different compositions of stakeholders during each cycle. Thus, it disrupts the incrementalist assumptions that underpin conventional design methodologies. To examine the build-measure-loop in action, we require an examining methodology that guides our conceptual decision about what to study. In this article, I use a compositional methodology to offer one such conceptual decision: the fractional object , which is made to cohere across diverse dialogic cycles, with different huddles, evaluating different claims. I apply this examining methodology to a 7-year study of a device developed by an early-stage technology startup. The study has implications for both design methodology and case study methodology.

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Cite This Study

Clay Spinuzzi (2026) studied this question.

synapsesocial.com/papers/6a5f0bc586a4235cc16195c8https://doi.org/10.1177/07410883261461546
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