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October 5, 2025Multidisciplinary Science JournalOpen Access

Evaluating the impact of socio-economic factors on public transport satisfaction: A research on railway systems

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Authors

DYD. YamunaPBPradeep BansalMBManvinder Brar

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Overview

Research demonstrates that satisfaction in public transport relates to socio-economic factors in railway systems, indicating potential areas for improvement.

Key Points

  • The study shows strong correlations between socio-economic factors and public transport satisfaction levels.
  • Key service elements such as cabin condition and security have notable impacts on passenger satisfaction.
  • Regression analysis highlighted income and education as critical factors affecting public transport satisfaction.
  • Tailored adjustments are needed in railway infrastructure to meet the diverse requirements of passengers based on socio-economic status.

Cite This Study

Yamuna et al. (2025) studied this question.

synapsesocial.com/papers/68e25382d6d66a53c24748f4https://doi.org/10.31893/multiscience.2025ss0320
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