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Youjae Yi | Synapse

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Youjae Yi

Customer Service Quality and Loyalty

Seoul National University

About

Research focus

Customer Service Quality and Loyalty

Impact

261 pubs · 60,708 cites · h-index 46

Affiliations

Work Experience

Seoul National University

1994 - Present

Hong Kong Polytechnic University

2025 - 2025

New Generation University College

2016 - 2025

Guilin University of Electronic Technology

2025 - 2025

College of Business Administration

1996 - 2025

Publications